Billing & Payment Matters
Billing (non-parking payment)
| Rent & Conservancy | Your rent and conservancy charges are billed on a monthly basis on the first of each month. |
| Tax Invoice | You should receive the Tax Invoice to your registered email address by the first week of each month. If you need a duplicate copy of the Tax Invoice, please email us at _MITM_Finance-AA_SG@mapletree.com.sg If you need to update your registered email address, please email us at industrial@mapletree.com.sg. |
| Ad Hoc Charges | Ad-hoc charges, such as the extension of hours for air conditioning and the temporary use of premises, are billed when incurred. Depending on when these ad-hoc charges are incurred, you may either receive the Tax Invoice with the monthly rental on the first of each month or during the middle of each month. |
| Statement of Accounts | The Statement of Accounts will only be sent to tenants with outstanding balances. You can expect to receive this by the first week of each month. Interest will be charged on late payments. If you have outstanding bills, the Interest Advice will be mailed to you by the first week of each month. |
Payment Terms (non-parking payment)
| Rent Due | The monthly rent is due on the first day of each month. 14 -day Grace Period for non-GIRO payments For your convenience, we have extended a 14-day grace period for payment. Your payment should reach us within 14 days of the Tax Invoice date. Otherwise, interest will be incurred on the outstanding amount calculated from the first day of the month. 21-day Grace Period for GIRO payments If you are a GIRO member, we have extended a 21-day grace period for payment. Your deduction will be made by the 21st of each month OR the previous working day should the 21st fall on a Saturday, Sunday or Public Holiday. Otherwise, interest will be incurred on the outstanding amount calculated from the first day of the month. |
Late Payment Interest
| Late Payment | For payments received after the Grace Period, a late payment interest will be imposed on your outstanding balance (excluding interest previously charged) at the prevailing interest rate stated in the Tax Invoice. The interest charges will be computed based on the period between the Tax Invoice date and the date we receive your payment. |
Modes of Payment (non-parking payment)
Paying your bills with us is designed to be a hassle-free process. We accept the following modes of payments:
a. GIRO
| Longer Grace Period | GIRO offers the most convenient way for you to pay. With GIRO, you also enjoy a longer payment Grace Period of up to 21 days. To sign up for GIRO, please refer to the section located at the bottom of the page titled “How to sign up for GIRO”. |
| Deduction Day | Mapletree Industrial Trust (“MIT”) Monthly deduction from your bank account occurs on the 21st of each month. If 21st falls on a weekend or public holiday, deduction will made on the preceding working day. Mapletree Singapore Industrial Trust (“MSIT”) and MIT Tai Seng Trust (“MITTST”) Monthly deduction from your bank account occurs on the 25th of each month. If 25th falls on a weekend or public holiday, deduction will made on the preceding working day. |
| Failed Deductions | Please ensure there are sufficient funds in the bank account on the deduction date. An administrative fee of SGD 50 (before GST) will be levied for any dishonoured cheque or failed GIRO deduction. For failed GIRO deductions, interest will be incurred on the outstanding amount calculated from the first day of the month. We reserve the right to impose an administrative fee for any failed GIRO deductions. |
| Interest Charges | The interest charges will be computed based on the period between the Tax Invoice date and the date we receive your payment. |
b. Corporate PayNow (non-parking payment)
Payment can be made to the entities with their respective Corporate UEN number:
| Mapletree Industrial Trust (MIT) | 197502043GMIT |
| Mapletree Singapore Industrial Trust (MSIT) | 197502043GMSI |
| MIT Tai Seng Trust (MITTST) | 197502043GMTS |
c. Telegraphic Transfer (non-parking payment)
Telegraphic transfers can be made to:
| MIT | |
| Bank Name | DBS Bank Ltd |
| Bank Branch | MBFC Branch |
| Bank Address | 12 Marina Boulevard DBS Asia Central Marina Bay Financial Centre Tower 3 Singapore 018982 |
| SWIFT | DBSSSGSG |
| Bank Account Name | DBST S/A MIT(REV) |
| Bank Account Number | 0039128703 – SGD |
| MSIT | |
| Bank Name | DBS Bank Ltd |
| Bank Branch | MBFC Branch |
| Bank Address | 12 Marina Boulevard DBS Asia Central Marina Bay Financial Centre Tower 3 Singapore 018982 |
| SWIFT | DBSSSGSG |
| Bank Account Name | DBST S/A MSIT(REV) |
| Bank Account Number | 0039131429 – SGD |
| MITTST | |
| Bank Name | DBS Bank Ltd |
| Bank Branch | MBFC Branch |
| Bank Address | 12 Marina Boulevard DBS Asia Central Marina Bay Financial Centre Tower 3 Singapore 018982 |
| SWIFT | DBSSSGSG |
| Bank Account Name | DBST S/A MITTST(REV) |
| Bank Account Number | 0039249020 – SGD |
d. Cheque (non-parking payment)
| Issue Your Cheque | Crossed cheques should be issued in favour of : “Mapletree Industrial Trust“, “Mapletree Singapore Industrial Trust” “MIT Tai Seng Trust” |
| Mail to | Mapletree Industrial Trust Management Pte Ltd 10 Pasir Panjang Road #13-01 Mapletree Business City Singapore 117438 Attn: Finance Department Please do not send post-dated cheques. We reserve the right to impose an administrative fee for any cheques returned unpaid by the bank. |
How to Sign Up for GIRO (non-parking payment)
GIRO is the most convenient mode of payment.
With GIRO, you can enjoy an extended Grace Period of up to 21 days from the Tax Invoice date.
GIRO Application Process – Please follow the steps below:
| Step 1 | a. Obtain a copy of the GIRO application form by downloading the softcopy here: MIT, MSIT, MSTTST b. Or you may call 6377-6000 to request for a copy. |
| Step 2 | Send your original completed GIRO application form to: Mapletree Industrial Trust Management Pte Ltd 10 Pasir Panjang Road #13-01 Mapletree Business City Singapore 117438 Attn: Finance Department |
| Step 3 | We will send you a letter to inform you of the effective date of the GIRO arrangement once your bank approved the GIRO application. Please continue to pay your invoice by cheque, cash or telegraphic transfer until you receive our notification that your GIRO application has been activated. |
| Step 4 | Please maintain sufficient funds in your bank account for payment deduction on the due date. |